Contact Us

In order for us to assist you faster, please review this important guide before contacting us about your order status through our online support ticketing system:

Here you will find information about:

CHECKING YOUR ORDER STATUS

http://orderstatus.live/

Here you will find information about:

  1. The status of your payment
    • Approved
    • Declined
    • Pending verification
  2. The status of your order
    • Passed on for shipping
    • Currently shipping
    • or being Reshipped if it has been seized by customs
  3. Your tracking code

TRACKING YOUR ORDER

Aftership.com

You can conveniently use this website to track your order as it’s being shipped.

REPORTING PROBLEMS

If you wish to report any problems, please submit a new support ticket here.

*All support tickets submitted are usually responded to within 48 business hours.

*Any tickets submitted on Fridays will generally get a response by the following Monday.