IMPORTANT INFORMATION REGARDING YOUR ORDER STATUS.
PLEASE READ THIS BEFORE YOU SUBMIT A TICKET BECAUSE IT MAY ALLOW YOU TO GET HELP FASTER.
Your current order status can be checked on MyOrderStatus.net page
It has information regarding:
1) Status of your payment (approved, declined or pending verification)
2) Status of your order (passed for shipping, shipped or reshipped if seized).
3) Once an order is shipped, a tracking code will also appear there. It can be traced on the following site: AfterShip.com
If you wish to report any problem please submit a new support ticket here:
Tickets are usually responded to within 48 business hours.
In case a problem is reported on Friday, you will get a response on Monday.